RETURN AND EXCHANGE POLICY
Softyonline will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer,it means when you open the parcel from softyonline please check it carefully if you find any damage or problem in it,Return it as soon as possible within 2 or 3days For a full refund or exchange, mail out your item within 2 or 3 days from the receipt of original order. Items cannot be exchanged after 3days from the receipt of original order. Items must be returned with all softyonline tags still attached and must be in their original packaging.
Return responsibility is on the customer, you have to return us on your own.